https://dlshelp.dsc.com/index.php?title=PowerSeries_Neo/PowerSeries_Pro_Remote_Firmware_Upgrade&feed=atom&action=historyPowerSeries Neo/PowerSeries Pro Remote Firmware Upgrade - Revision history2024-03-28T17:16:31ZRevision history for this page on the wikiMediaWiki 1.22.2https://dlshelp.dsc.com/index.php?title=PowerSeries_Neo/PowerSeries_Pro_Remote_Firmware_Upgrade&diff=2845&oldid=prevCurtis.jay at 20:27, 1 April 20192019-04-01T20:27:07Z<p></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 20:27, 1 April 2019</td>
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<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>1. Open a DLS account with a <del class="diffchange diffchange-inline">NEO </del>Panel and a <del class="diffchange diffchange-inline">DSC Communicator </del>(<del class="diffchange diffchange-inline">An Alarm.Com </del>communicator <del class="diffchange diffchange-inline">is not compatible for this at this time</del>)</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>1. Open a DLS account with a <ins class="diffchange diffchange-inline">PowerSeries Neo or PowerSeries Pro </ins>Panel and a <ins class="diffchange diffchange-inline">alternate communicator </ins>(<ins class="diffchange diffchange-inline">firmware upgrade requires an alternate </ins>communicator <ins class="diffchange diffchange-inline">as it cannot be sent over the phone line</ins>)<ins class="diffchange diffchange-inline">.</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot</div></td></tr>
</table>Curtis.jayhttps://dlshelp.dsc.com/index.php?title=PowerSeries_Neo/PowerSeries_Pro_Remote_Firmware_Upgrade&diff=2843&oldid=prevCurtis.jay: Curtis.jay moved page Neo Remote Firmware Upgrade to PowerSeries Neo/PowerSeries Pro Remote Firmware Upgrade2019-04-01T20:24:57Z<p>Curtis.jay moved page <a href="/index.php?title=Neo_Remote_Firmware_Upgrade" class="mw-redirect" title="Neo Remote Firmware Upgrade">Neo Remote Firmware Upgrade</a> to <a href="/index.php?title=PowerSeries_Neo/PowerSeries_Pro_Remote_Firmware_Upgrade" title="PowerSeries Neo/PowerSeries Pro Remote Firmware Upgrade">PowerSeries Neo/PowerSeries Pro Remote Firmware Upgrade</a></p>
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<td colspan='1' style="background-color: white; color:black; text-align: center;">Revision as of 20:24, 1 April 2019</td>
</tr><tr><td colspan='2' style='text-align: center;'><div class="mw-diff-empty">(No difference)</div>
</td></tr></table>Curtis.jayhttps://dlshelp.dsc.com/index.php?title=PowerSeries_Neo/PowerSeries_Pro_Remote_Firmware_Upgrade&diff=2730&oldid=prevJvankooten at 21:29, 11 October 20162016-10-11T21:29:52Z<p></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 21:29, 11 October 2016</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>[[category:Firmware]]</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>[[category:Firmware]]</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>1. Open a DLS account with NEO <del class="diffchange diffchange-inline">device</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>1. Open a DLS account with <ins class="diffchange diffchange-inline">a </ins>NEO <ins class="diffchange diffchange-inline">Panel and a DSC Communicator (An Alarm.Com communicator is not compatible for this at this time)</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
</table>Jvankootenhttps://dlshelp.dsc.com/index.php?title=PowerSeries_Neo/PowerSeries_Pro_Remote_Firmware_Upgrade&diff=2729&oldid=prevJvankooten at 00:21, 7 June 20162016-06-07T00:21:40Z<p></p>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>[[File:NeoRemoteFirmware-3.png]]</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>[[File:NeoRemoteFirmware-3.png]]</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>5. If you want to use SMS communication for the firmware upgrade, you need to check the checkbox “Allow Firmware Upgrade Over Cellular”</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>5. If you want to use SMS communication for the firmware upgrade, you need to check the checkbox “Allow Firmware Upgrade Over Cellular” <ins class="diffchange diffchange-inline">(Please note that in order to accept the EULA (End User License Agreement) you will need to disconnect from your panel first)</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>6. The “Download” and “Abort” button are disable by default until you read the agreement and check the checkbox “I have read and agree to remote firmware upgrade terms and conditions”. After this checkbox is checked, the “Download” button will be enabled.  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>6. The “Download” and “Abort” button are disable by default until you read the agreement and check the checkbox “I have read and agree to remote firmware upgrade terms and conditions”. After this checkbox is checked, the “Download” button will be enabled.  </div></td></tr>
</table>Jvankootenhttps://dlshelp.dsc.com/index.php?title=PowerSeries_Neo/PowerSeries_Pro_Remote_Firmware_Upgrade&diff=2556&oldid=prevJvankooten at 16:45, 4 June 20152015-06-04T16:45:56Z<p></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 16:45, 4 June 2015</td>
</tr><tr><td colspan="2" class="diff-lineno">Line 1:</td>
<td colspan="2" class="diff-lineno">Line 1:</td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">[[category:Firmware]]</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>1. Open a DLS account with NEO device</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>1. Open a DLS account with NEO device</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot</div></td></tr>
</table>Jvankootenhttps://dlshelp.dsc.com/index.php?title=PowerSeries_Neo/PowerSeries_Pro_Remote_Firmware_Upgrade&diff=2470&oldid=prevJvankooten at 21:29, 25 May 20152015-05-25T21:29:31Z<p></p>
<table class='diff diff-contentalign-left'>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 21:29, 25 May 2015</td>
</tr><tr><td colspan="2" class="diff-lineno">Line 1:</td>
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<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">Neo Remote Firmware Upgrade</del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>1. Open a DLS account with NEO device</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>1. Open a DLS account with NEO device</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot</div></td></tr>
</table>Jvankootenhttps://dlshelp.dsc.com/index.php?title=PowerSeries_Neo/PowerSeries_Pro_Remote_Firmware_Upgrade&diff=2469&oldid=prevJvankooten: Created page with "Neo Remote Firmware Upgrade 1. Open a DLS account with NEO device 2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot File..."2015-05-25T21:28:59Z<p>Created page with "Neo Remote Firmware Upgrade 1. Open a DLS account with NEO device 2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot File..."</p>
<p><b>New page</b></p><div>Neo Remote Firmware Upgrade<br />
<br />
1. Open a DLS account with NEO device<br />
2. Go to “GS/IP” option group -> Remote Firmware Upgrade, you will see the following screen shot<br />
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[[File:NeoRemoteFirmware-1.png]]<br />
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3. Click the button “Retrieve List Available Firmware Files”. If there are no available update files, you will see the following message<br />
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[[File:NeoRemoteFirmware-2.png]]<br />
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4. Otherwise, you will see the list of available upgrade files list<br />
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[[File:NeoRemoteFirmware-3.png]]<br />
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5. If you want to use SMS communication for the firmware upgrade, you need to check the checkbox “Allow Firmware Upgrade Over Cellular”<br />
<br />
6. The “Download” and “Abort” button are disable by default until you read the agreement and check the checkbox “I have read and agree to remote firmware upgrade terms and conditions”. After this checkbox is checked, the “Download” button will be enabled. <br />
<br />
7. Click the “Download” button, DLS will do the normal tagged communication for downloading information to the communicator for trigger the remote firmware upgrade<br />
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8. After the communication between DLS and the communicator success, you will see the progress of the remote firmware upgrade.<br />
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9. On the beginning, it is waiting for the remote firmware upgrade starting, during this time, the buttons are always disabled. The waiting time depends on the communicator and the communication type you chose. SMS is slower than the IP file downloading type.<br />
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[[File:NeoRemoteFirmware-4.png]]<br />
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10. The TFTP API server has timeout of 60 minutes for the file downloading started; DLS has timeout for the file downloading started timeout of 300 minutes. <br />
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11. DLS will display the firmware upgrade status real time dynamically. <br />
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12. File transfer will be finished one by one for each device<br />
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13. The file downloading progress bar for each device will tell the user the current status of firmware upgrade<br />
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[[File:NeoRemoteFirmware-5.png]]<br />
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[[File:NeoRemoteFirmware-6.png]]<br />
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[[File:NeoRemoteFirmware-7.png]]<br />
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[[File:NeoRemoteFirmware-8.png]]<br />
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14. If any error happens during file transferring, DLS will display the error and you can check the agreement checkbox and the “Download” button will be enabled again.<br />
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[[File:NeoRemoteFirmware-9.png]]<br />
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15. After all file downloading and transferring is done. The DLS will show the following screen<br />
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[[File:NeoRemoteFirmware-10.png]]<br />
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16. Once all the device status are “C0”, the user can use their keypad to activate the firmware upgrade<br />
<br />
[[File:NeoRemoteFirmware-11.png]]<br />
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17. If there are any error on the device, after the user activate the firmware upgrade form the keypad, DLS will get error message and display. The user can clean the errors (such as low battery). <br />
<br />
[[File:NeoRemoteFirmware-12.png]]<br />
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18. If everything is ok, after the firmware upgrade activation from the keypad, DLS will get the correct status and display on the GUI<br />
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[[File:NeoRemoteFirmware-13.png]]<br />
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19. Before the firmware is done, if the user close DLS or go to other option group and come back, the firmware upgrade status will be resumed. <br />
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20. The user just wait until the firmware upgrade is done. <br />
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21. Once the firmware upgrade is done. The DLS will show the user the new status “A0” and the Target Version column and the Current Version column will be same.<br />
<br />
[[File:NeoRemoteFirmware-14.png]]<br />
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22. When the firmware upgrade status is “C0” for all devices, the user also can check the agreement checkbox and ABORT the firmware upgrade<br />
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[[File:NeoRemoteFirmware-15.png]]</div>Jvankooten